Need help signing in? This update eliminates bugs and reduces errors to give you the best experience. By evening, I did not have things right because nothing was working and now, no phone line active. Thank goodness! What a kind and patient employee who started the process of getting me activated. After an hour, I lost Prathamesh from the several browser drops and had hoped it would get resolved.
By the time I finished my evening, I went back to check the modem and I was fully up and running!!! I was thrilled and so grateful to Prathamesh for continuing on and completing the process for me!
It has turned my opinion of the Customer Service Dept around. Thank you, Cherie Alley. Where do I even start? Very reasonable at the time, but the internet has changed, and obviously 15Mbps is nowhere near fast enough today. Fine, the internet was fast enough for my needs. But 12 months later, the price doubled.
So, I called and got a better deal. Again, 12 months later, price was bumped up. Now, for the problems with the app. First impressions after downloading it, VERY confusing. No clear way to set up a home, way too many options. Nowhere on the app or Xfinitys website is there a spot to see what device pushed me over. Xfinity is a greedy, corrupt, monopoly corporation that puts profits first. I live in a large city, and Xfinity and Satellite are the only two options.
This way I m able to switch as per the usage in specific month. The app clearly shows how much data you have used so you can take a decision whether you need to switch the plan with in the Gig or just go unlimited. Additionally, as long as you switch before your billing period you are good and it will charge as per the final plan you have selected. This is great , e. Next month you can switch it back to 1gb. I have kept a monthly reminder to check data usage 2 days before my billing period so that I can switch the plan and save.
Other features like chat support is also good. Hope Xfinity will continue these plans and options to switch on the fly. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:.
Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Dec 2, Version 2. Ratings and Reviews. App Privacy. Get connected. Your way. Never miss a moment Optimize your connection with speed test, troubleshooting and more. Take control View plan details, and even pay your bill — all from the palm of your hand.
Explore the xFi Gateway. Protect your network Help keep your loved ones safer online with Advanced Security, to block cyberthreats, included at no extra cost. Enjoy the ultimate control Create your own WiFi name and password, assign user profiles, and view and control connected devices. Have Peace of Mind With parental controls.
Pause WiFi for family time, set kid-safe browsing and much more.
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