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Fast Download speed and ads Free! This way makes it easier to focus on and manage each of them. The main task of the project and the tasks of its iterations, for example, to improve the service, is a constant assessment of compliance with the current requirements. This allows you to adapt to changing circumstances and not lose the main value out of sight. At the same time, reevaluation should be based on the feedback from users of the service.
This allows you to see the progress and status of the project clearly. The more channels and methods of getting feedback, the better. Sometimes the developer or provider has an outdated or specific view of the service that does not correspond to the needs of the user. The results of the next iteration help clarify new requirements, re-establish priorities, and initiate work that will improve the service.
Through a combination of iterative approach and feedback, the team becomes agile, responds faster to customer and business needs, detects and responds to issues earlier, and improves service quality. Working with user reviews gives you an opportunity to respond to the requests quickly.
Let's say you're making a travel app that's constantly improving. Gradually, the App Store accumulates user requests for the application to automatically calculate the distance traveled, so the development team focuses on adding this feature. However, this works only if the application has no problem quickly adding new features.
It should be noted that it is important to exercise revision and reassessment with moderation. Excessive analytics, contemplation, endless meetings can lead to "analytical paralysis", where all efforts will be focused not on the project, but on the analysis of the current situation. Collaboration between departments is better than isolation.
This is often not the department's fault, as its processes and interactions with other departments are limited. Another component of the principle is transparency. Processes and results of work should be visible and understandable to all participants. The more people know what is going on in the project and why, the easier it will be to connect and help. When, for example, only a small group of employees knows about a planned change, rumors and speculation appear.
The silence leads the rest of the team to resist the change. Determine the range of stakeholders within the company. These can be developers, external and internal suppliers, analysts, CRM managers - all those who are somehow involved in the creation of the organization's value. Some contributors may need to be more involved in the project. Others - act as reviewers, consultants, or approvers. So, in software development, advanced companies involve several teams in cooperation at once: developers, testers, product owners, customers, users.
A holistic approach to management is the understanding that the various activities of an organization are aimed at creating value. No service or element used to provide a service is standalone. To follow this approach and deliver consistently good results, try to perceive any process as part of the value chain and take a holistic view of the associated processes, resources and practices. The principle of using the minimum number of steps to achieve a goal is considered obvious but is often forgotten.
The car rental app collects a lot of data, including information about the time it takes a user to fill out each form in the app to book a car. Research has shown that this data is of little use, and the real value is the data on how long the entire booking process takes.
As a result, the developers simplify the application interface and increase its work speed simply by removing the function of collecting optional data. In the process of creating or optimizing an IT service, it is best to start with the simplest model possible, and then gradually add new elements, actions or indicators - if they are really needed.
It also happens in another way: a new process is perceived by the employees as a waste of time. However, this new stage is important on a corporate scale and indirectly affects the value of the service. Therefore, employees must have a holistic view of what and how the organization does. Let individual teams or groups know how their work is influenced by others and how they affect others themselves. Strike a balance between competing goals - leadership goals and implementer goals.
Let's say the manager wants to collect a data set in order to make a strategic decision. Analysts believe that this process can be simplified, and the solution itself requires less information. This book is solely inspired to make our dedicated readers feel comfortable with the subject so that they can redefine their approach to solve any problem with utmost ease. So, considering all the significance that this book carries, we have divided the book into four sections with each section capable of providing a notable contribution to your skills.
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