I have sent you an email with steps to collect necessary logs and upload to AVG. They will help us to analyze your issue and provide you with a resolution. Please check your inbox and spam box as well for the email. Shea Petty I have been fighting with this issue all morning myself.
Getting almost the exact same message as above comments. Locks up Outlook, so messages won't come in. Please help me! I have sent you an email, please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will assist you further. Dina Tan Hello Mr. I am having this issue since two days ago too.. Getting the exact same notification as above comments, It locks up the outlook.
Please kindly help me :. Steve R I have the same problem. It seems to launch as soon as I open Thunderbird. After that multiple AVG pop-ups occur stating that the Threat has been secured, even after Thunderbird has been closed. However AVG pop-ups continue to appear several times apparently not solving the problem. Performing a whole computer scan with AVG does not find any problems!
This is causing a lot of difficulty for me. We have already submitted diagnostic logs to our developers. They are working on a fix and it should be available at the earliest. You can't boot at all using any of the safe mode options, forcing a Windows re-install. This is a very important issue for an anti-virus program - If something gets onto your system somehow and just renames avgsrdisk. The only way round this without a complete Windows re-install is to get into Dos mode via the Windows recovery disk If you have one and re-instate avgsrdisk.
This is a serious security problem. Best Answer chosen by Ron Newfield. Ron Newfield They are not going to fix this. This was first reported over 6 months ago and they say they can't even reproduce the problem, despite many people reporting the same problem on various operating systems. All they need to do is delete or rename avgsrdisk.
If anyone is doing a complete re-install of Windows for any reason, then just delete or rename avgsrdisk. Report the failures to this thread and maybe they will get their engineers to look at it properly. Show 90 answers. Best Answer chosen by Hendrik Merison. Also, clarify whether enabling it manually keeps it active after the restart.
Show 7 answers. Best Answer chosen by jcak horror. Show 2 answers. Best Answer chosen by Gert Job. Please accept our apologies for the inconvenience caused. We could see that you are getting campaign popups to purchase the other AVG products. GridinSoft Anti-Malware will automatically start scanning your system for Java:Malware-gen [Trj] files and other malicious programs.
This process can take a minutes, so I suggest you periodically check on the status of the scan process. When the scan has finished, you will see the list of infections that GridinSoft Anti-Malware has detected. The free version offer real-time protection for first 2 days. If you want to be fully protected at all times — I can recommended you to purchase a full version:. Security Engineer. Interested in malware, reverse engineering, white ethical hacking.
I like coding, travelling and bikes. Save my name, email, and website in this browser for the next time I comment. This site uses Akismet to reduce spam. Learn how your comment data is processed. Click the "Download" button to the right. The www. Removing PC viruses manually may take hours. Re: Virus of Other: Malware-gen can detect by Thorough scan but not in standard scan.
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